- To provide 24-hour, 7-days-a-week crisis counselling,
emotional support, information and referrals to women in up to 154 languages.
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- To provide province-wide service to Deaf and hard of
hearing women through the use of TTY line.
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- To provide support, information and referrals to friends
and family members of abused women, service providers and other professionals
in contact with abused women.
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- To deliver the crisis line service using an integrated
analysis; addressing the diverse needs of women in Ontario, specifically
women with disAbilities, immigrant women, women of colour, lesbians,
bi-sexual women, transgendered women, rural and northern women, who
are historically more isolated.
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- To create a province-wide database of resources for abused
women.
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- To work cooperatively with existing crisis lines, shelters
and services province-wide to lessen the gaps and barriers to support,
information and referrals for assaulted/abused women.
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- To act as a bridge, connecting women with the services
and supports available to them in their communities.
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- To utilize statistical information gathered to advocate
for abused women on relevant issues, trends and to identify emerging
issues and gaps in service.
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- To work co-operatively with all levels of government
to eradicate violence against women.
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The Helpline is now 22 years old, and our commitment
to women and communities in Ontario has never been stronger.
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