- To provide 24-hour, 7-days-a-week crisis counselling,
emotional support, information and referrals to women in up to 154 languages.
- To provide province-wide service to Deaf and hard of
hearing women through the use of TTY line.
- To provide support, information and referrals to friends
and family members of abused women, service providers and other professionals
in contact with abused women.
- To deliver the crisis line service using an integrated
analysis; addressing the diverse needs of women in Ontario, specifically
women with disAbilities, immigrant women, women of colour, lesbians,
bi-sexual women, transgendered women, rural and northern women, who
are historically more isolated.
- To create a province-wide database of resources for abused
women.
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- To work cooperatively with existing crisis lines, shelters
and services province-wide to lessen the gaps and barriers to support,
information and referrals for assaulted/abused women.
- To act as a bridge, connecting women with the services
and supports available to them in their communities.
- To utilize statistical information gathered to advocate
for abused women on relevant issues, trends and to identify emerging
issues and gaps in service.
- To work co-operatively with all levels of government
to eradicate violence against women.
The Helpline is now 22 years old, and our commitment
to women and communities in Ontario has never been stronger.
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